⚠️ Severe Tropical Cyclone Narelle — Active Emergency BOM Warnings SES: 132 500 Life-threatening: 000
ALERT BOM: Cat 5 system tracking west of Cairns — destructive winds expected
UPDATE AGDRP now available for 12 LGAs in Far North Queensland
OPEN Evacuation centres operating in Cooktown, Cairns, Innisfail
ALERT Storm surge warning: Cape York Peninsula coast
UPDATE ADF deploying disaster response teams to affected areas
OPEN Services Australia mobile service centres deployed
ALERT BOM: Cat 5 system tracking west of Cairns — destructive winds expected
UPDATE AGDRP now available for 12 LGAs in Far North Queensland
OPEN Evacuation centres operating in Cooktown, Cairns, Innisfail
ALERT Storm surge warning: Cape York Peninsula coast
UPDATE ADF deploying disaster response teams to affected areas
OPEN Services Australia mobile service centres deployed
Active emergency — Last updated 24 Mar 2026, 12:45 AEST

Every form of help,
in one place.

Whether you need emergency shelter, financial assistance, or someone to talk to — this tracker connects you to every government agency, payment, and support service available right now.

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Support agencies
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Financial payments
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Affected LGAs
$0
Max AGDRP per person
Government & community agencies

Who can help you right now

🏛️
Active
NEMA
National Emergency Management Agency
Coordinates Australia's national disaster response and recovery. Oversees disaster recovery payments and state/territory support.
Visit nema.gov.au
💳
Active
Services Australia
Department of Human Services
Process disaster recovery payments (AGDRP & DRA), replace lost Centrelink cards, and provide mobile service centres to affected areas.
Natural disaster support
🌀
Live
Bureau of Meteorology
Australian Bureau of Meteorology
Official cyclone tracking, severe weather warnings, storm surge forecasts, and rainfall predictions. Essential for staying safe.
Cyclone tracker Warnings
📋
Active
Disaster Assist
Australian Government Disaster Assistance
Official portal for Australian Government disaster recovery assistance. Lists all declared disasters and available support by area.
Find your disaster
🎖️
Deployed
Australian Defence Force
ADF Disaster Response
Military assets deployed for search & rescue, logistics, helicopter evacuations, and infrastructure repair in affected zones.
ADF operations
🏛️
Active
Queensland Government
QLD Disaster Management
State-level disaster coordination, evacuation centres, Emergency Hardship Assistance grants, and community recovery hubs.
Disaster support
⛑️
Responding
QLD SES
Queensland State Emergency Service
Emergency storm and flood response. Call 132 500 for urgent assistance with tarping, floodwater, fallen trees, and rescues.
📞 Call 132 500
📋
Resource
Get Ready Queensland
QLD Disaster Preparedness
Preparation guides, cyclone checklists, emergency kits, and property protection advice for before and after the event.
Get ready now
🔴
Active
Australian Red Cross
Australian Red Cross Society
Emergency shelters, Register.Find.Reunite service, psychological first aid, and emergency grants for immediate needs.
Emergency support Donate
🍲
Active
Salvation Army
The Salvation Army Emergency Services
Mobile catering, emergency accommodation, financial counselling, and emotional support for cyclone-affected communities.
Emergency services
💛
Active
St Vincent de Paul
St Vincent de Paul Society
Emergency assistance with food, clothing, furniture, bills, and housing. Local Vinnies conferences respond rapidly to disasters.
Find help
🎁
Active
GIVIT
Government-endorsed donation platform
Official platform for donating goods to disaster-affected communities. Ensures the right items get to the right people.
Donate goods
Money when you need it

Financial support available now

Australian Government
Australian Government Disaster Recovery Payment
$1,000 per adult / $400 per child
One-off payment for people who have suffered a significant loss, injury, or been seriously displaced as a direct result of Cyclone Narelle.

Eligibility

  • Australian resident or eligible visa holder
  • In a declared disaster area
  • Serious damage, injury, or displacement
  • 18+ (or guardian can claim for children)
Claim now →
Australian Government
Disaster Recovery Allowance
Up to $762 per fortnight (up to 13 weeks)
Short-term income support for people whose income has been affected by the cyclone. Equivalent to JobSeeker or Youth Allowance rate.

Eligibility

  • Lost income as a direct result of the disaster
  • Not already receiving an equivalent payment
  • In a declared disaster area
Apply now →
Queensland Government
Emergency Hardship Assistance
Up to $180 per person / $900 per family
Immediate cash for essentials — food, clothing, medication, and temporary accommodation. Available quickly at community recovery hubs.

Eligibility

  • In a cyclone-affected area in Queensland
  • Experiencing hardship due to the disaster
  • No means test — based on need
Find a recovery hub →
Queensland Government
Essential Services Safety & Reconnection
Up to $5,000 per household
Grants to help reconnect essential services (electricity, gas, water, sewerage) and make your home safe and habitable again.

Eligibility

  • Owner-occupier or tenant in affected area
  • Essential services disconnected by disaster
  • Low to moderate income household
Learn more →
Affected areas

Cyclone Narelle impact zones

🗺️
Far North Queensland — Impact Zone
Severe Tropical Cyclone Narelle is tracking across Far North Queensland. These declared areas are eligible for government disaster assistance:
Cairns Regional Cook Shire Douglas Shire Cassowary Coast Tablelands Regional Hinchinbrook Mareeba Shire Torres Strait Hope Vale Wujal Wujal Yarrabah Cape York
🌀

Bureau of Meteorology — Live Tracking

📡 Tropical cyclone tracker map ⚠️ QLD severe weather warnings 🌧️ Rainfall & wind forecasts 🌊 All current warnings
Recovery checklist

What to do, step by step

🛡️ Immediate safety
Follow all emergency warnings and directions
Check on family, neighbours, and vulnerable people
Do NOT enter floodwater — ever
If in danger, call 000 (triple zero)
For storm/flood help, call SES on 132 500
💰 Financial recovery
Claim the AGDRP ($1,000/adult) via Services Australia
Apply for Disaster Recovery Allowance if you lost income
Visit a QLD Community Recovery Hub for Emergency Hardship Assistance
Contact your bank — most offer disaster relief packages
Contact your insurer ASAP to start a claim
🏠 Property & home
Take photos/video of all damage before cleaning up
Make your property safe — tarp roofs, board windows
Do NOT turn on electricity until checked by a professional
Beware of asbestos in damaged older buildings
Contact your local council about debris removal
📋 Documents & records
Replace lost ID — visit Services Australia or state registry
Request replacement Medicare/Centrelink cards
Contact your employer about leave and pay arrangements
Keep receipts for all disaster-related expenses
Register with Red Cross Register.Find.Reunite if separated from family
You don't have to go through this alone

Mental health & crisis support

💛
Lifeline
13 11 14
24 hours, 7 days
Visit Lifeline →
💙
Beyond Blue
1300 22 4636
24 hours, 7 days
Visit Beyond Blue →
🧒
Kids Helpline
1800 55 1800
24 hours, 7 days (ages 5–25)
Visit Kids Helpline →
📞
13YARN
13 92 76
24 hours, 7 days (Aboriginal & Torres Strait Islander)
Visit 13YARN →
Help your community

Volunteer & donate safely

🔴
Australian Red Cross
Register as a volunteer for disaster response, or donate to the Cyclone Narelle appeal to fund emergency shelters and support.
Donate to Red Cross →
🎁
GIVIT
Donate specific goods requested by affected communities. GIVIT is government-endorsed and ensures donations match real needs.
Donate goods via GIVIT →
🍲
Salvation Army
Support the Salvos' emergency catering and recovery efforts on the ground in cyclone-affected communities.
Donate to Salvos →
💛
St Vincent de Paul
Vinnies provides direct assistance — food, clothing, furniture, and financial help — through local conferences.
Donate to Vinnies →
⛑️
QLD SES Volunteers
Join the State Emergency Service as a volunteer. Training provided — help with storm damage, flood response, and rescues.
Volunteer with SES →
⚠️
Important: Donate wisely
Be cautious of scams. Only donate to registered charities via official links. Report suspicious activity at scamwatch.gov.au.
Check Scamwatch →